Support

CNA Prep Lab

Contact

Email jdw159828@gmail.com. Please include your device model and iOS version. Replies usually come within two business days.

Common questions

Where is my progress stored?
On your device only. There is no account and nothing is uploaded. Deleting the app deletes your progress.
I paid but the app still shows the free limit.
Open Subscribe and tap Restore purchases. Make sure you are signed in with the same Apple Account used for the purchase.
How do I cancel a subscription?
Subscriptions are managed by Apple, not by this app: open the Settings app, tap your name, then Subscriptions. Cancelling at least 24 hours before the period ends stops the next renewal.
Does it work without a network?
Yes. The questions, explanations and fonts are all inside the app. Nothing is fetched while you study.
I think an answer is wrong.
Please email the question number and what you believe the correct answer is. Corrections are taken seriously and shipped in the next update.

About the content

This is an independent study aid. It is not affiliated with, endorsed by, or sponsored by any nurse aide certification program, testing organization, state agency, or employer. Question content is for exam practice only. It is not medical advice and does not replace your training program, your facility's policies, or the instructions of a licensed nurse.

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